Privacy Policy

The Hope Mobile has created this privacy policy (the “Policy”) to explain our privacy practices so you will understand when and how personal information is collected, used, disclosed and protected, including but not limited to with respect to our website located at www.hopemobile.org (the “Site”). It is Hope Mobile’s policy to protect the privacy and personal information of its employees, volunteers, and users of its Site. By using the Site, you consent to the privacy practices described in this Policy, as modified from time to time by us and posted on the Site. Therefore, you should carefully review this policy so you understand our data privacy practices.

Information About You

We collect various forms of information that you give us. Examples include the following:

1. Transaction Information
   We may collect various kinds of personal information about you, including your name, email address, address, and phone number. We may also collect demographic information from you as well, such as your gender, or zip code. When you donate to our organization, we may also collect payment and personal information such as address(es) and credit card information.
2. Submissions and Service
   We occasionally perform online user surveys. Our online surveys may ask visitors for certain forms of general information, usually about an upcoming event or planning issue. We use this data from our surveys to help the Hope Mobile support the needs of its programs. This information is never sold or distributed to other organizations and is for Hope Mobile use only. Also, we may collect information that identifies you personally when you send us comments, questions or suggestions, or if you send to us job applications, resumes, or other business-related contacts.
3. Automatically Collected Information
   We automatically receive certain types of information whenever you interact with us. For example, when you visit the Site, our systems may automatically collect your IP address and the type of browser you use. We also collect various types of “clickstream” information which is information about your browsing behavior, such as IP address information, entry and exit points for the Site, search terms, website addresses you visit, page views, and impressions. We may use cookies to collect information so that we can determine how to improve our Site by seeing which areas and features are most popular; to personalize the Site and improve Site experience; and to track and complete transactions you have requested. Most browsers automatically accept cookies as the default setting. You can modify the setting to reject cookies or to prompt you before accepting a cookie from the sites you visit by editing browser options.

Use of Personal Information

In general, we use personal information use personal information for donation purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with our Site, to respond to inquiries, and to understand user interests and other trends among our users.

1. Disclosure of Personal Information to Others
   We do not rent, sell, or share personal information about you with other people or non-affiliated companies without your prior consent except (i) to offer you products and services, (ii) as necessary to complete a transaction you have requested, (iii) as necessary to perform internal analysis and business functions, or (iv) when permitted by law or to protect our rights or property. The following section describes these disclosure circumstances more fully.
2. Products and Services
   From time to time, we provide the opportunity to purchase various products and services that are offered by the Hope Mobile or select third parties. We disclose personal information with these partners so that they may offer these products and services to you. However, the third parties may not use or disclose your personal information for any other purposes.
3. Transaction Processing
   We may disclose personal information to third parties as necessary to complete a transaction you have requested or to perform a service on your behalf. In the event that we use third-parties to assist us in performing these functions, the third parties may not use or disclose your personal information for any other purposes.
4. Internal Analysis
   We may use information about you for our own internal purposes, such as to estimate our audience size, measure aggregate traffic patterns or understand demographic, user interest, and other trends among our users. In the event that we use third-parties to assist us in performing these functions, the third parties may not use or disclose your personal information for any other purposes.
5. Protection of the Hope Mobile and Others
   We may disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of the Hope Mobile, our employees, our volunteers, or the public.

Third-Party Sites

Please be aware that we may provide links to third-party websites from the Site as a service to our users and we are not responsible for the content or information collection practices of those sites. Please also note that these websites’ privacy policies may differ from those of the Hope Mobile. Therefore, we encourage you to review and understand third-party privacy practices before providing them with information.

Network and Information Security

We use commercially reasonable efforts to protect your personal information. While we have taken efforts to guard your personal information, we cannot guarantee that your information may not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others.

Updating This Policy

We reserve the right to change this privacy policy at any time. If our privacy practices change we will post the policy changes to the Site and notify you by indicating the date the Policy was last updated. We encourage you to check the Site periodically if you are concerned about how your information is used.